Shipping policy
Last updated: September 16, 2026
Thank you for shopping with JACODERFAITHWEAR.
We are a print-on-demand shop, which means each garment is produced after you place your order. This helps us avoid overproduction while offering meaningful, purpose-driven designs.
Shipping times may vary depending on the product, destination, carrier, and shipping method selected at checkout.
ORDER PROCESSING & PRODUCTION
After your payment is confirmed, your order is prepared and sent into production.
Production typically takes:
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1–7 business days, depending on order volume.
During holidays or periods of high order volume, production may take slightly longer.
You will receive an order confirmation after purchase and tracking information once your order ships.
DELIVERY ESTIMATES
Shipping begins after production is complete.
Most customers receive their order promptly usually within about:
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7–12 days after production
During high-volume periods or for certain destinations, delivery may take a little longer.
Some international or standard shipping routes may take longer. The delivery estimate shown at checkout is the most accurate estimate for your order.
Delivery times are estimates, not guarantees. Delays may occur because of customs, local holidays, weather, carrier disruptions, or incorrect delivery information.
SHIPPING RATES
Shipping costs are calculated at checkout based on:
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Product type and package weight
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Quantity ordered
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Delivery destination
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Shipping method selected
Some orders may arrive in separate packages.
ORDER TRACKING
Tracking information will be sent by email once your order ships.
Tracking may take 24–48 hours to begin updating. If you have not received tracking information, contact us at:
SHIPPING ADDRESS
Please carefully check your shipping address, phone number, and email before completing your order.
Address changes may not be possible once production has started. Incorrect or incomplete information can cause delays, failed delivery, or additional reshipping charges.
CUSTOMS, DUTIES & TAXES
International orders may be subject to customs fees, import taxes, or duties.
These charges are not included in your order total. Any applicable customs or import charges are the customer’s responsibility.
DAMAGED, DEFECTIVE, OR MISPRINTED ITEMS
Please inspect your order when it arrives.
If your item is damaged, defective, misprinted, or incorrect:
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Contact us at faith@jacoderfaithwear.com within 7 days of delivery.
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Include your order number and clear photos of the issue.
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We will review the issue and work toward an appropriate resolution.
LOST OR MISSING PACKAGES
If your package has not arrived within the estimated delivery window:
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Check the tracking information.
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Confirm that your shipping address was entered correctly.
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Contact the carrier if the tracking shows delivery activity.
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Contact us at faith@jacoderfaithwear.com for assistance.
Replacement or refund eligibility may depend on the carrier’s investigation and the circumstances of the shipment.
ORDER CHANGES & CANCELLATIONS
Because products are made to order, contact us as soon as possible if you need to change or cancel your order.
Changes or cancellations cannot be guaranteed once production has started.
RETURNS & EXCHANGES
Please review our Refund & Return Policy for complete information about returns, exchanges, and refunds.
QUESTIONS?
For shipping or delivery questions, contact:
JACODERFAITHWEAR
FAITH. PURPOSE. IDENTITY.